The Small Business Development Center (SBDC) was established by the U.S. Small Business Administration in 1980, and Northland Pioneer College has been a participant since 1989. The primary purpose of the program is to help increase the number of successful small businesses in Northeast Arizona. The SBDC joins ten such centers in Arizona---one of fifty participating states. Our primary goal is "working with small businesses to maximize their successes" and we try to keep this in mind in all that we do.

See our 2009 Results for NPC-SBDC

See 2006-07 Economic Impact Study by Dr. James Chrisman, Mississippi State University

See info on Arizona SBDC Network for 2007

See NPC Assessment Plan for SBDC Training & Counseling Program

See History for United States SBDC Program

See Results for United States for SBDC's Nationally

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No Cost, Confidential Counseling

The SBDC offers confidential, no-cost counseling services.  Clients may utilize counseling time as agreed upon by the SBDC.  As a client of the SBDC we guarantee that anything we discuss will be held in the strictest confidence.  Our counselors are experienced in running a small business, and educated in business or their area of specialty. Counseling sessions are opportunities to deal with specific problems, or to obtain technical assistance with specific needs.

Areas of Assistance We Provide

• Business Plan Assistance

• Financial Statement Analysis

• Well Business Checkup

• Market Feasibility Study

• Financing Assistance

• SBA Loan Assistance

• Access to Local Micro-Loan  Funds

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How We Evaluate Program Effectiveness

To effectively assist a client with their business, we believe we need to spend at least five hours working with them on their problem or project. We translate "success" into meaning the creation of new or retained jobs; helping with a business turnaround; obtaining loans, new capital, or a line of credit; increased sales; and successful start-up. Annually we survey clients who have received five or more hours of counseling. When surveyed we hope that a client would respond YES to the following questions:

I am satisfied with the services provided

The service has had a positive impact on my business

I would recommend the SBDC to others

In that situation, we take credit for assisting with a clients' "success". We annually recognize clients that have been successful, and nominate a "Success Award Winner" for statewide recognition.

Seminars and Training

The SBDC hosts and co-sponsors seminars that deal with the concerns of small, growing and start-up businesses. Topics regularly offered include:

We also offer in-depth programs dealing with issues relevant to our service area, including;

• Native American Enterprise Program

• Economic Development & Community Development Projects & Assistance

Small Business Training Program

The SBDC offers classes at each campus on small business topics, such as business startup, writing a business plan, marketing, legal & insurance, and others. Our Small Business Training Program is a new 3-credit class that puts it "all together" for startup and new businesses.

Access for Counseling and Training

Main Office for SBDC:

NPC-White Mountain Campus
1001 W. Deuce of Clubs, Show Low
(Mail goes to P.O. Box 610, Holbrook, AZ 86025)
Primary Phone for SBDC ...................  928-532-6170
Fax .......................................................928-532-6171
E-Mail ..............................         tracy.mancuso@npc.edu
Web Page ......................................www.npcsbdc.com

Counseling at Your Location:

We can often meet you in your area, and have counselors who meet with clients at the following NPC locations: Winslow, Holbrook, Polacca (Hopi Center), Snowflake/Taylor, St. Johns, Heber/Overgaard, Springerville/Eagar, Window Rock and Whiteriver.
Call 928-532-6170 today!

Internet:

We offer an "on-line" counseling option and an "on-line" training option to offer both counseling and small business education via the world wide web. Check out our web site at www.npcsbdc.com or call for more information at 928-532-6170.